Privacy Policy
This Privacy Policy explains how CANYAS LLC ("Canyas", "we", "us") collects, uses and protects information when you use our websites, mobile applications and related services (together, the "Services"). Individual apps may include an app-specific notice that adds detail to this policy; where they differ, the app-specific notice applies to that app.
1. Information we collect
Information you provide
- Account details such as name, email address and password (stored in hashed form).
- Content you create in our apps, such as posts, notes, records, photos, voice input and messages.
- Information you send when you contact us for support or business inquiries.
Information collected automatically
- Device and usage data: app version, device model, operating system, language, crash logs and in-app interactions.
- Approximate location derived from IP address. Precise location is collected only if an app feature needs it and you grant permission.
- Cookies or similar technologies on our websites, used for essential functions and, with your consent where required, analytics.
Information from third parties
- If you sign in with Apple, Google or another provider, we receive the basic profile data you authorize.
- If you connect a third-party account (for example an advertising or marketplace account) to one of our tools, we access only the data covered by the permissions you grant, and you can revoke access at any time.
- Purchases made through the Apple App Store or Google Play are processed by those platforms. We receive confirmation of the purchase, not your full payment card details.
2. How we use information
- To provide, maintain and improve the Services.
- To create and manage your account and process subscriptions.
- To power product features, including AI-assisted features such as recommendations, summaries and voice transcription.
- To provide support and send service-related messages.
- To keep the Services safe, prevent fraud and abuse, and comply with legal obligations.
- To send marketing messages only where you have agreed; you can opt out at any time.
We do not sell your personal information, and we do not use the content of your account to train third-party AI models.
3. How we share information
We share information only as needed to run the Services:
- Service providers that host, store, analyze or process data on our behalf (for example cloud hosting, databases, crash reporting, email delivery and AI model providers), under contracts that limit their use of the data.
- Platforms you connect, when you ask us to act on those accounts.
- Other users, only for content you choose to make public or share inside an app.
- Legal and safety reasons, when required by law or to protect rights, property or safety.
- Business transfers, such as a merger or acquisition, subject to this policy.
4. Data retention
We keep personal information for as long as your account is active or as needed to provide the Services. When you delete your account, we delete or anonymize your personal data within 30 days, except where we must keep certain records for legal, tax or security purposes.
5. Your choices and rights
- Access, correct, export or delete your data.
- Withdraw consent and opt out of marketing.
- Control device permissions (camera, microphone, location, notifications) in your device settings.
- Delete your account inside the app or by following the steps on our account deletion page.
California residents: you have the right to know, delete and correct personal information, and to opt out of its sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. We will not discriminate against you for exercising your rights.
EEA / UK residents: we process personal data on the basis of contract, legitimate interests, consent or legal obligation. You may also lodge a complaint with your local data protection authority.
To exercise any right, email privacy@canyasco.com. We may need to verify your identity before acting on a request.
6. Children
Our Services are not directed to children under 13 (or under 16 where local law requires), and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.
7. Security
We use administrative, technical and physical safeguards, including encryption in transit, access controls and secure credential storage. No system is perfectly secure, but we work to protect your information and will notify you of a breach where required by law.
8. International transfers
CANYAS LLC is based in the United States, and our providers may process data in other countries. Where required, we use appropriate safeguards such as standard contractual clauses.
9. Changes
We may update this policy. If changes are material, we will notify you in the app or by email before they take effect. The effective date above shows the latest version.
10. Contact
CANYAS LLC · Newark, Delaware, USA
Email: privacy@canyasco.com